What is INCPAS SecureSend?
INCPAS SecureSend is a file sending service provided by the Indiana CPA Society and LeapFILE. It allows you to easily send files to clients securely without requiring IT support.
What can I do with INCPAS SecureSend?
INCPAS SecureSend is perfect for sending large files such as Quickbook files, images, scans, PowerPoint presentations, databases, and spreadsheets. INCPAS SecureSend is also perfect for sending confidential documents and critical business communication files.
How much does INCPAS SecureSend cost?
Standard Accounts are complimentary for all members of INCPAS. Additional features through upgraded accounts are available at low monthly or annual membership fees.
Is INCPAS SecureSend reliable?
The service is powered by LeapFILE, the leading provider of on-demand secure file exchange solutions. The technology and people behind INCPAS SecureSend have already been providing secure file exchange services to hundreds of organizations, including top 100 CPA firms, for years.
How is INCPAS SecureSend different from email?
Email attachment size and security are limited. You can't securely email confidential documents nor can you send large file attachments. INCPAS SecureSend provides the same ease-of-use as email without security or file size limitations. It provides you with a simple system for sending sensitive files of any type with confidence.
Is this a file hosting service?
No. INCPAS SecureSend is specifically designed for sending and receiving files on the Internet. Files are uploaded only for delivery. Once a file has been delivered, it is automatically deleted. This focus makes the service much more convenient and easier to use.
Is INCPAS SecureSend secure?
Absolutely! The service is designed to provide complete protection without making security a hassle. All transfers are protected with SSL encryption. Furthermore, the data is protected through multiple layers of authentication and stored in a SAS-70 Type II certified data center.
What kind of files does INCPAS SecureSend support?
INCPAS SecureSend can send and receive files of any type to anyone with an email address.
Do receivers have to sign up for INCPAS SecureSend?
No, you can send a file to anyone with an email address.
Can I send more than one file at a time?
Yes. On the send page, click the "more files" link to increase the number of files you can send. You can send as many files in one transfer as you like, but only if the total size of all the files is within the maximum file size total based on your service plan. For example, if you have a Standard Account, you can send any number of files in one transfer as long as the total size of all the files together is under 100MB.
How big of a file can I send through INCPAS SecureSend?
With a Standard Account, you can send a file as large as 100MB. With a Professional Account, the largest file you can send is up to 1GB. If you have an Ultra Account, you are able to send a file up to 2GB. However, as mentioned previously, you are limited to the maximum file size total in each transfer, so if you have a Standard Account, you can send one 100MB file, or one hundred 1MB files in one transfer.
How do I log in?
If you just signed up for an account, you will receive an automated email message from INCPAS SecureSend indicating your initial account password as well a link to http://www.incpasend.com/ where you log in. If you are a returning or existing user, just login into the INCPAS SecureSend site directly.
- Go to http://www.incpasend.com/.
- Go to the Account Login area and enter your email and password. You will be taken to the "Start Page" page of your account.
How do I send files?
- Once you are logged in to your account, you can set up a transfer easily.
- Click on “Send Files” in the "Start Page".
- Enter the email addresses of the intended recipient(s) of your file(s) to be transferred.
- Enter a subject title in the "Subject" line as you would in any email application.
- You can type in a message under the "Subject" line if desired.
- Click on the "Browse" button to locate the file you want to send.
- If you would like to send additional files, click on "Add another attachment"
- The default security option is set to "email verification", which means that your recipient will need to verify his/her email address before downloading the files. If you would like a different security measure, you can designate a security question by selecting the "Security Question" option and creating an appropriate question and answer.
- Click on the Send button to send your files.
How do I cancel a transfer?
If you have sent out a file transfer that you want to cancel, you can do so by:
- Going to the Transfers section in your account.
- Click on Outgoing Transfers.
- Find the transfer that you want to cancel and click on details next to it.
- Click Cancel Delivery.
- The transfer will be cancelled for all recipients who have not yet downloaded the file(s). The files that have already been downloaded by recipients cannot be recalled.
How can I be sure the intended recipient is the only one who can read the message?
For each transfer, you can choose an option to require authentication from the recipient, either by entering in the recipient's email address or create a security question with the answer that only the recipient will know. Additionally, the application has detailed log tracking features, so you will know which recipient has received the notification email and downloaded the files, what time the files were downloaded, and which IP address the download occurred at.
Can I send the files from an existing transfer without uploading?
Yes. You can forward one or all the files from a pending transfer to one or more receivers.
